For customers who just want to talk
For customers who just want to talk
Next-generation of Voice that answers and fully resolves customer queries round the clock
Next-generation of Voice that answers and fully resolves customer queries round the clock
From "Hello" to Solved, In Seconds
Instant answers
No more waiting in endless queues to get a simple answer. Voice answers immediately, or can escalate to a human.
No more waiting in endless queues to get a simple answer. Voice answers immediately, or can escalate to a human.
00:00:05
"Can I have an update on my order?"
00:00:10
"Looks like your order’s left the warehouse. It should reach you in about three days, by the 23rd."
Powered by deep integrations
Powered by deep integrations
Using DigitalGenius’ Deep Integrations, Voice can retrieve order information and update order details in the moment.
Using DigitalGenius’ Deep Integrations, Voice can retrieve order information and update order details in the moment.
00:00:10
"Let me look up your order"
Ecomm
Platform
Warehouse
Carrier
Learn more about Integrations
Learn more about Integrations
Multi-lingual setup
Multi-lingual setup
Voice can be deployed in any language you choose, allowing a full international rollout.
Voice can be deployed in any language you choose, allowing a full international rollout.
Où est mon colis? 🇫🇷
私の荷物はどこですか？🇯🇵
Dónde está mi paquete? 🇪🇸
Wo ist mein Paket? 🇩🇪
Where is my package?
🇦🇪 أين طردي؟
Analytics and reporting
Analytics and reporting
Full transcripts for each conversation are loaded into our platform so you can review and analyze the data.
Full transcripts for each conversation are loaded into our platform so you can review and analyze the data.
00:00:05
What time does your New York store open?
00:00:10
We have two stores in New York, one on 57th Street and one on 6th Avenue. Both of them open at 8am every day.
Instant answers
No more waiting in endless queues to get a simple answer. Voice answers immediately, or can escalate to a human.
00:00:05
"Can I have an update on my order?"
00:00:10
"Looks like your order’s left the warehouse. It should reach you in about three days, by the 23rd."
Powered by deep integrations
Using DigitalGenius’ Deep Integrations, Voice can retrieve order information and update order details in the moment.
00:00:10
"Let me look up your order"
Ecomm
Platform
Warehouse
Carrier
Learn more about Integrations
Learn more about Integrations
Multi-lingual setup
Voice can be deployed in any language you choose, allowing a full international rollout.
Où est mon colis? 🇫🇷
私の荷物はどこですか？🇯🇵
Dónde está mi paquete? 🇪🇸
Wo ist mein Paket? 🇩🇪
Where is my package?
🇦🇪 أين طردي؟
Analytics and reporting
Full transcripts for each conversation are loaded into our platform so you can review and analyze the data.
00:00:05
What time does your New York store open?
00:00:10
We have two stores in New York, one on 57th Street and one on 6th Avenue. Both of them open at 8am every day.
From "Hello" to Solved, In Seconds
Instant answers
No more waiting in endless queues to get a simple answer. Voice answers immediately, or can escalate to a human.
00:00:05
"Can I have an update on my order?"
00:00:10
"Looks like your order’s left the warehouse. It should reach you in about three days, by the 23rd."
Powered by deep integrations
Using DigitalGenius’ Deep Integrations, Voice can retrieve order information and update order details in the moment.
00:00:10
"Let me look up your order"
Ecomm
Platform
Warehouse
Carrier
Learn more about Integrations
Learn more about Integrations
Multi-lingual setup
Voice can be deployed in any language you choose, allowing a full international rollout.
Où est mon colis? 🇫🇷
私の荷物はどこですか？🇯🇵
Dónde está mi paquete? 🇪🇸
Wo ist mein Paket? 🇩🇪
Where is my package?
🇦🇪 أين طردي؟
Analytics and reporting
Full transcripts for each conversation are loaded into our platform so you can review and analyze the data.
00:00:05
What time does your New York store open?
00:00:10
We have two stores in New York, one on 57th Street and one on 6th Avenue. Both of them open at 8am every day.
Instant answers
No more waiting in endless queues to get a simple answer. Voice answers immediately, or can escalate to a human.
00:00:05
"Can I have an update on my order?"
00:00:10
"Looks like your order’s left the warehouse. It should reach you in about three days, by the 23rd."
Powered by deep integrations
Using DigitalGenius’ Deep Integrations, Voice can retrieve order information and update order details in the moment.
00:00:10
"Let me look up your order"
Ecomm
Platform
Warehouse
Carrier
Learn more about Integrations
Learn more about Integrations
Multi-lingual setup
Voice can be deployed in any language you choose, allowing a full international rollout.
Où est mon colis? 🇫🇷
私の荷物はどこですか？🇯🇵
Dónde está mi paquete? 🇪🇸
Wo ist mein Paket? 🇩🇪
Where is my package?
🇦🇪 أين طردي؟
Analytics and reporting
Full transcripts for each conversation are loaded into our platform so you can review and analyze the data.
00:00:05
What time does your New York store open?
00:00:10
We have two stores in New York, one on 57th Street and one on 6th Avenue. Both of them open at 8am every day.
Benefits
Natural conversation
No more button-presses, just a fluent back-and-forth conversation.
Resolve questions 24/7
Answer customers at any time of day, and provide resolutions outside of office hours.
Take action on the line
Go beyond answering simple questions by tracking and editing orders, and much more.
Work with your existing IVR
Built to integrate with the technology that you already use. No need to rip it up.