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The AI agent that is built for ecommerce, fully resolves queries, delights your customers, creates loyal customers.

Proactive

Proactive

Don’t wait for customers to reach out with issues – keep them up to date with proactive communications

Talk to us

Talk to us

Take action before your customers contact you

Take action before your customers contact you

Create rules and triggers to contact customers for common pain points and one-off incidents.

Create rules and triggers to contact customers for common pain points and one-off incidents.

Checking
for delays

Finding orders with 7+ days delay

Alerting customers

Checking
for delays

Finding orders with 7+ days delay

Alerting customers

How you can use proactive

How you can use proactive

You can send proactive messages to customers for any situation, including:

You can send proactive messages to customers for any situation, including:

Detect delayed orders

Check orders daily and inform customers if their order has been stuck for several days.

Back order notifications

Let customers know when products they tried to order previously are back in stock.

Return status updates

Provide refund updates & when returns have been received back at the warehouse.

Stay on top of major incidents

Stay on top of major incidents

Incidents happen, such as warehouse delays, carrier strikes, supply chain problems. Send proactive communications to keep customers informed.

Incidents happen, such as warehouse delays, carrier strikes, supply chain problems. Send proactive communications to keep customers informed.

Stay on top of major incidents

Incidents happen, such as warehouse delays, carrier strikes, supply chain problems. Send proactive communications to keep customers informed.

Let AI do what it does best

Automatically build email lists, begin customer conversations, and take actions based on data.

Let AI do what it does best

Automatically build email lists, begin customer conversations, and take actions based on data.