Truly omnichannel customer experience
Truly omnichannel customer experience
Truly omnichannel customer experience
Your AI Agent is there to help your customers at every step of their journey, creating a tailored experience across each channel.
Your AI Agent is there to help your customers at every step of their journey, creating a tailored experience across each channel.
Social
Win every customer over
Respond to customer comments automatically on social channels and ensure you are capturing every potential customer.
Chat
Help customers find items
With product advice and recommendations, learn what your customers are looking for and suggest the best items for them.
Hey I'm looking for healthier dog food for my pup with a sensitive stomach
Wholesome Foods
£9
Type message here
Powered by DigitalGenius
Intercept order changes through email
Customers sometimes make mistakes with orders. Immediately update their order from an email, to ensure everyone is happy.
Order £23049 Confirmation. It's on its way!
PetFavs
<
agent@petfavs.com
>
to
Angela
9:14 AM
(2 days ago)
Angela
<
angelafol@gmail.com
>
to
me
9:35 PM
(3 hours ago)
Hey I forgot to update my address! Could you change it to: 15704 U.S 50, Dillsboro, Indiana, 47018, US
PetFavs
<
agent@petfavs.com
>
to
Angela
9:37 PM
(3 hours ago)
Of course! I've updated it with your new address. I hope it agrees with your dog's tummy!
SMS
Proactively alert customers
Monitor for shipping delays and inform customers about the situation, while offering them solutions.
Voice
Help customers who prefer to talk
Some customers prefer talking over typing. Our AI-powered voice agents engage naturally with your customers, helping to resolve their issues efficiently.
Learn more about Voice
Learn more about Voice
In-App
Look after your most loyal customers
Personalise offers, process loyalty points, and give VIP customers the special treatment they deserve.
Social
Win every customer over
Respond to customer comments automatically on social channels and ensure you are capturing every potential customer.
Chat
Help customers find items
With product advice and recommendations, learn what your customers are looking for and suggest the best items for them.
Hey I'm looking for healthier dog food for my pup with a sensitive stomach
Wholesome Foods
£9
Type message here
Powered by DigitalGenius
Intercept order changes through email
Customers sometimes make mistakes with orders. Immediately update their order from an email, to ensure everyone is happy.
Order £23049 Confirmation. It's on its way!
PetFavs
<
agent@petfavs.com
>
to
Angela
9:14 AM
(2 days ago)
Angela
<
angelafol@gmail.com
>
to
me
9:35 PM
(3 hours ago)
Hey I forgot to update my address! Could you change it to: 15704 U.S 50, Dillsboro, Indiana, 47018, US
PetFavs
<
agent@petfavs.com
>
to
Angela
9:37 PM
(3 hours ago)
Of course! I've updated it with your new address. I hope it agrees with your dog's tummy!
SMS
Proactively alert customers
Monitor for shipping delays and inform customers about the situation, while offering them solutions.
Voice
Help customers who prefer to talk
Some customers prefer talking over typing. Our AI-powered voice agents engage naturally with your customers, helping to resolve their issues efficiently.
Learn more about Voice
Learn more about Voice
In-App
Look after your most loyal customers
Personalise offers, process loyalty points, and give VIP customers the special treatment they deserve.
Social
Win every customer over
Respond to customer comments automatically on social channels and ensure you are capturing every potential customer.
Chat
Help customers find items
With product advice and recommendations, learn what your customers are looking for and suggest the best items for them.
Hey I'm looking for healthier dog food for my pup with a sensitive stomach
Wholesome Foods
£9
Type message here
Powered by DigitalGenius
Intercept order changes through email
Customers sometimes make mistakes with orders. Immediately update their order from an email, to ensure everyone is happy.
Order £23049 Confirmation. It's on its way!
PetFavs
<
agent@petfavs.com
>
to
Angela
9:14 AM
(2 days ago)
Angela
<
angelafol@gmail.com
>
to
me
9:35 PM
(3 hours ago)
Hey I forgot to update my address! Could you change it to: 15704 U.S 50, Dillsboro, Indiana, 47018, US
PetFavs
<
agent@petfavs.com
>
to
Angela
9:37 PM
(3 hours ago)
Of course! I've updated it with your new address. I hope it agrees with your dog's tummy!
SMS
Proactively alert customers
Monitor for shipping delays and inform customers about the situation, while offering them solutions.
Voice
Help customers who prefer to talk
Some customers prefer talking over typing. Our AI-powered voice agents engage naturally with your customers, helping to resolve their issues efficiently.
Learn more about Voice
Learn more about Voice
In-App
Look after your most loyal customers
Personalise offers, process loyalty points, and give VIP customers the special treatment they deserve.
Social
Win every customer over
Respond to customer comments automatically on social channels and ensure you are capturing every potential customer.
Chat
Help customers find items
With product advice and recommendations, learn what your customers are looking for and suggest the best items for them.
Hey I'm looking for healthier dog food for my pup with a sensitive stomach
Wholesome Foods
£9
Type message here
Powered by DigitalGenius
Intercept order changes through email
Customers sometimes make mistakes with orders. Immediately update their order from an email, to ensure everyone is happy.
Order £23049 Confirmation. It's on its way!
PetFavs
<
agent@petfavs.com
>
to
Angela
9:14 AM
(2 days ago)
Angela
<
angelafol@gmail.com
>
to
me
9:35 PM
(3 hours ago)
Hey I forgot to update my address! Could you change it to: 15704 U.S 50, Dillsboro, Indiana, 47018, US
PetFavs
<
agent@petfavs.com
>
to
Angela
9:37 PM
(3 hours ago)
Of course! I've updated it with your new address. I hope it agrees with your dog's tummy!
SMS
Proactively alert customers
Monitor for shipping delays and inform customers about the situation, while offering them solutions.
Voice
Help customers who prefer to talk
Some customers prefer talking over typing. Our AI-powered voice agents engage naturally with your customers, helping to resolve their issues efficiently.
Learn more about Voice
Learn more about Voice
In-App
Look after your most loyal customers
Personalise offers, process loyalty points, and give VIP customers the special treatment they deserve.