Order Status (WISMO)
Returns
Warranty
BFCM shouldn't cost you.
Try DigitalGenius for free
Order Status (WISMO)
Returns
Warranty
Cancellation
Missing items
Quality issue
Automate your highest-volume questions, like WISMO, with a pilot, on us. Normally run by our dedicated team of ecom experts for paying customers, we're waiving the fee for a limited number of new brands this BFCM.
Cancellation
Missing items
Quality issue
What you get
What's included in your free pilot
What's included in your free pilot
What's included in your free pilot
At least 4 weeks of DigitalGenius automating one of your top CX use cases, completely free, with full onboarding and implementation for chat or email.
At least 4 weeks of DigitalGenius automating one of your top CX use cases, completely free, with full onboarding and implementation for chat or email.
Pre-Built Automations
Pre-Built Automations
Pre-Built Automations
Our pre-built automations for chat and email are trained on 10+ years of ecom best practices and ready to activate for your chosen use case in minutes.
Our pre-built automations for chat and email are trained on 10+ years of ecom best practices and ready to activate for your chosen use case in minutes.
Hands-on onboarding
Hands-on onboarding
Hands-on onboarding
We work through multiple onboarding sessions with your key stakeholders to configure and train the AI around your top intents before you touch a thing.
We work through multiple onboarding sessions with your key stakeholders to configure and train the AI around your top intents before you touch a thing.
No strings attached
No strings attached
No strings attached
No payment details required to start, and no commitment to buy. Decide if you want to continue only after you've seen it work.
No payment details required to start, and no commitment to buy. Decide if you want to continue only after you've seen it work.
How it works
Live in weeks, not months
Live in weeks, not months
Live in weeks, not months
Four steps between you and one fully automated use case, done right, before BFCM.
Four steps between you and one fully automated use case, done right, before BFCM.
Brands see results fast
Brands see results fast
Brands see results fast
Real outcomes from brands who got ready for BFCM.
Real outcomes from brands who got ready for BFCM.
50%
backlog reduced during BFCM
$1.25M
saved per year, including zero extra BPO needed for BFCM
40%
cases resolved with no agent involvement
BFCM is coming.
Onboarding spots aren't unlimited.
BFCM is coming.
Onboarding spots aren't unlimited.
BFCM is coming.
Onboarding spots aren't unlimited.
Our team can only onboard a limited number of new brands before BFCM hits. Secure your spot now to be ready in time.
Our team can only onboard a limited number of new brands before BFCM hits. Secure your spot now to be ready in time.
Eligibility & terms
Eligibility & terms
Eligibility & terms
Don't wait for BFCM to catch up with you
Want to find out more? Speak to one of our experts today.
Talk to our team today and walk into BFCM fully automated, on us for at least 4 weeks.
Don't wait for BFCM to catch up with you
Talk to our team today and walk into BFCM fully automated, on us for at least 4 weeks.