Order Status (WISMO)
Returns
Warranty
Peak season shouldn't cost you.
Pilot DG for free!
Order Status (WISMO)
Returns
Warranty
Cancellation
Missing items
Quality issue
Automate your highest-volume questions, like "where is my order," with a DG pilot, on us. Normally run by our dedicated team of ecommerce experts for paying customers, we're waiving the fee for a limited number of new brands this peak season.
Cancellation
Missing items
Quality issue
What you get
What's included in your pilot
What's included in your pilot
What's included in your pilot
At least 4 weeks of DigitalGenius automating one of your top use cases, completely free, with full onboarding and implementation via chat or email.
At least 4 weeks of DigitalGenius automating one of your top use cases, completely free, with full onboarding and implementation via chat or email.
Genius Flows
Genius Flows
Genius Flows
Our pre-built automations for chat and email, trained on ecommerce best practices and ready to activate for your chosen use case in minutes.
Our pre-built automations for chat and email, trained on ecommerce best practices and ready to activate for your chosen use case in minutes.
Hands-on onboarding
Hands-on onboarding
Hands-on onboarding
We configure and train it on your top intents before you touch anything.
We configure and train it on your top intents before you touch anything.
No strings attached
No strings attached
No strings attached
No payment details required to start, and no commitment to buy. Decide if you want to continue only after you've seen it work.
No payment details required to start, and no commitment to buy. Decide if you want to continue only after you've seen it work.
How it works
Live in weeks, not months
Live in weeks, not months
Live in weeks, not months
Four steps between you and one fully automated use case, done right, before peak.
Four steps between you and one fully automated use case, done right, before peak.
Brands see results fast
Brands see results fast
Brands see results fast
Real outcomes from brands who got ready for peak.
Real outcomes from brands who got ready for peak.
50%
backlog reduced during peak
$1.25M
saved per year, including zero extra BPO needed for peak
40%
cases resolved with no agent involvement
Peak season is coming.
Onboarding spots aren't unlimited.
Peak season is coming.
Onboarding spots aren't unlimited.
Peak season is coming.
Onboarding spots aren't unlimited.
Our team can only onboard a limited number of new brands before peak season hits. Secure your spot now to be ready in time.
Our team can only onboard a limited number of new brands before peak season hits. Secure your spot now to be ready in time.
Eligibility & terms
Eligibility & terms
Eligibility & terms
✓ Available to new users only
✓ No payment details required: DigitalGenius pilots are normally a paid engagement; we're waiving the fee for 5 brands this peak season
✓ One focused use case per pilot (e.g. order-status questions, returns, or FAQs) via chat or email, chosen together during onboarding; voice scoped separately
✓ Setup, configuration, and training, handled for you, start to finish
✓ Optional soft launch: compare DigitalGenius against your existing solution before going live in full
✓ Free for a minimum of 4 weeks from go-live, scoped to your use case
✓ A short agreement confirms your scope and dates before we get started
✓ Onboarding spots limited: offered on a first-come basis
✓ After your pilot, continue on standard pricing: no obligation, no commitment to buy
✓ One offer per company. Cannot be combined with other promotions
✓ Available to new users only
✓ No payment details required: DigitalGenius pilots are normally a paid engagement; we're waiving the fee for 5 brands this peak season
✓ One focused use case per pilot (e.g. order-status questions, returns, or FAQs) via chat or email, chosen together during onboarding; voice scoped separately
✓ Setup, configuration, and training, handled for you, start to finish
✓ Optional soft launch: compare DigitalGenius against your existing solution before going live in full
✓ Free for a minimum of 4 weeks from go-live, scoped to your use case
✓ A short agreement confirms your scope and dates before we get started
✓ Onboarding spots limited: offered on a first-come basis
✓ After your pilot, continue on standard pricing: no obligation, no commitment to buy
✓ One offer per company. Cannot be combined with other promotions
Don't wait for peak season to catch up with you
Want to find out more?Speak to one of our experts today.
Talk to our team today and walk into peak season fully automated, on us for at least 4 weeks.
Don't wait for peak season to catch up with you
Talk to our team today and walk into peak season fully automated, on us for at least 4 weeks.