Launching the Next Generation of AI Agents in Ecommerce
Launching the Next Generation of AI Agents in Ecommerce
Launching the Next Generation of AI Agents in Ecommerce
We’re at the beginning of a new frontier of AI Agents for ecommerce, and we want to show you the building blocks that will take you there.
Welcome to the first of our series of virtual sessions where we will walk you through the major developments shaping our roadmap. In particular how AI and DigitalGenius is evolving to help you achieve more in CX.
For our first session, Attila Brozik, CTO at DigitalGenius will walk you through a significant update to our platform: AI Activity.
This new development will allow an AI Agent to introduce dynamic, iterative reasoning by allowing the AI to execute multiple specialised tools. These leads to better performance, including handling more complex queries, and addressing more edge cases that fall outside of defined workflows.
Register to hear Attila explain how it works, and how it will transform the way you use AI.
You know how it goes: a customer comes to you with a complaint, and all you can do is say sorry and hope that they’ll forgive you.
But what if you can turn that negative interaction into something positive? Perhaps you can even delight your customer and turn them into an advocate for your brand.
We’ll be talking with some of our customers about how they approach this, and how they turn unhappy customers into promoters with great customer service.
Speakers
Attila Brozik
CTO at DigitalGenius
What you will learn
Join our webinar
Date: April 9th
3:00pm BST/10:00am ET
Join our webinar
We’re at the beginning of a new frontier of AI Agents for ecommerce, and we want to show you the building blocks that will take you there.
Welcome to the first of our series of virtual sessions where we will walk you through the major developments shaping our roadmap. In particular how AI and DigitalGenius is evolving to help you achieve more in CX.
For our first session, Attila Brozik, CTO at DigitalGenius will walk you through a significant update to our platform: AI Activity.
This new development will allow an AI Agent to introduce dynamic, iterative reasoning by allowing the AI to execute multiple specialised tools. These leads to better performance, including handling more complex queries, and addressing more edge cases that fall outside of defined workflows.
Register to hear Attila explain how it works, and how it will transform the way you use AI.
Attila Brozik
CTO at DigitalGenius
Speakers
What you will learn
What you will learn
An overview of recently launched projects and features
Improvements to our core product that will offer an even better experience.
What’s coming in 2026 and beyond
How AI Activity can use reasoning to decide the correct action to take
How this improves handling edge cases and complex queries
How this will allow you to automatically resolve more tickets
Previous Webinars
Want to find out more? Speak to one of our experts today.
Speak to us
Speak to us
Want to find out more? Speak to one of our experts today.
Speak to us
Speak to us
Want to find out more? Speak to one of our experts today.
Speak to us
Speak to us