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What’s New for 2026: The DigitalGenius Product Roadmap

What’s New for 2026: The DigitalGenius Product Roadmap

What’s New for 2026: The DigitalGenius Product Roadmap

The DigitalGenius product team have been busy planning, scoping, and building.

So we wanted to give you an update as to where we are, and what we have coming down the roadmap this year.

Attila Brozik, CTO at DigitalGenius will take you through a range of new products, features, and developments. From the already live Voice and Insights AI products, to new innovations such as Embedded AI Agents, Orchestrator agents, and the Headless SDK.

Plus we’ll offer a glimpse of our Personal Concierge – the ultimate AI Agent for ecommerce.

You know how it goes: a customer comes to you with a complaint, and all you can do is say sorry and hope that they’ll forgive you.

But what if you can turn that negative interaction into something positive? Perhaps you can even delight your customer and turn them into an advocate for your brand. 


We’ll be talking with some of our customers about how they approach this, and how they turn unhappy customers into promoters with great customer service.

Speakers

Attila Brozik

CTO at DigitalGenius

What you will learn

Join our webinar

Date: April 9th

3:00pm BST/10:00am ET

Join our webinar

You know how it goes: a customer comes to you with a complaint, and all you can do is say sorry and hope that they’ll forgive you.

But what if you can turn that negative interaction into something positive? Perhaps you can even delight your customer and turn them into an advocate for your brand. 


We’ll be talking with some of our customers about how they approach this, and how they turn unhappy customers into promoters with great customer service.

Nicholas Hugh Sam

Sales Engineer at DigitalGenius

Speakers

What you will learn