Peak Reflections & Resolutions
Peak Reflections & Resolutions
Peak Reflections & Resolutions
With peak having just passed, we’ve invited two CX leaders to reflect on their experiences of peak, and what resolutions they’re taking forward for the new year.
Discover what went well – and what didn’t – and find common ground with fellow CX professionals. Plus discover what new approaches and innovations they are taking into the new year.
Join us for an informal and interactive chat, and bring along your own reflections and resolutions to share with the wider group.
Sign up to join the session.
Speakers

Jason Richardson
Head of Customer Experience,
Abbott Lyon

Sosan Nesari
Strategic Growth
DigitalGenius
What you will learn
Join our webinar
Date: February 3rd 2025
3pm BST / 10am ET
Join our webinar
With peak having just passed, we’ve invited two CX leaders to reflect on their experiences of peak, and what resolutions they’re taking forward for the new year.
Discover what went well – and what didn’t – and find common ground with fellow CX professionals. Plus discover what new approaches and innovations they are taking into the new year.
Join us for an informal and interactive chat, and bring along your own reflections and resolutions to share with the wider group.
Sign up to join the session.






Jason Richardson
Head of Customer Experience
Abbott Lyon
Speakers






Sosan Nesari
Strategic Growth
DigitalGenius
What you will learn
What we will cover



The experiences of fellow CX leaders over peak
Hear what other leaders have learned
Discover what insights others are taking into 2026


