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Capacity planning for peaks

Capacity planning for peaks

Capacity planning for peaks

Looming peak periods mean that customer service leaders have to play a game of predicting how much capacity their team needs in order to stay on top of customer queries. So how can you use technology to manage this capacity both effectively and efficiently?

Join us for an insightful session with Surfboard, where we will explore how advanced technology can optimize your capacity planning and share best practices to help you stay ahead of customer demand.

Speakers

Surfboard

DigitalGenius

What you will learn

Join our webinar

Date: September 18th 2024

3:00pm BST/10:00am ET

Join our webinar

Looming peak periods mean that customer service leaders have to play a game of predicting how much capacity their team needs in order to stay on top of customer queries. So how can you use technology to manage this capacity both effectively and efficiently?

Join us for an insightful session with Surfboard, where we will explore how advanced technology can optimize your capacity planning and share best practices to help you stay ahead of customer demand.

Surfboard

Speakers

DigitalGenius

What you will learn