Preparing your business for Generative AI

3 May 2024

28 min video

What you will learn?
Find out how to use generative AI for rephrasing and translation
Learn how to set up your knowledge bases to answer FAQs through generative AI
Which queries to route through generative AI vs. other methods
How to customize it to your business rules and brand style
Discover what a typical project plan and deployment could look like, and how you could be live within weeks

With the major developments in generative AI through OpenAI, Google, and other major providers, retail has been identified by Accenture as one of the top 4 sectors that could benefit from AI. But how can customer service teams take advantage?