What you will learn?
Using generative AI for product recommendations and advice
Blending generative responses, with workflow actions
Using integrations to your tech stack to maximise the effectiveness of a deployment
The business results our customers have seen
If you’ve thought about the use of generative AI in customer service, a couple of questions have probably occurred to you: What does a successful implementation of generative AI in retail customer service actually look like? And what difference could it make to your business?