Voice AI

Voice AI

Next-generation voice AI that answers and fully resolves customer queries round the clock

Talk to us

Talk to us

Talk to us

Talk to us

Talk to us

Talk to us

Talk to us

Talk to us

Talk to us

Talk to us

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Instant answers

No more waiting in endless queues to get a simple answer. Voice AI answers immediately, or can escalate to a human.

00:00:05

"Can I have an update on my order?"

00:00:10

"Yes of course, can you let me know your order number?"

Powered by Deep Integrations

Using DigitalGenius’s Deep Integrations, Voice AI can retrieve order information and update order details in the moment.

00:00:15

"Let me look up your order"

Ecommerce
Platform

Warehouse

Carrier

Multi-lingual setup

Voice AI can be deployed on any languages you choose, allowing a full international rollout.

Où est mon colis?

私の荷物はどこですか?

Dónde está mi paquete?

أين طردي؟

Wo ist mein Paket?

Where is my package?

Analytics and reporting

Full transcripts for each conversation are loaded into the platform so you can review and analyze the data.

00:00:05

What time does your New York store open?

What time does your New York store open?

What time does your New York store open?

00:00:10

I can give you that information. We have two stores in New York, one on 57th Street and one on 6th Avenue. Both of them open at 8am every day.

I can give you that information. We have two stores in New York, one on 57th Street and one on 6th Avenue. Both of them open at 8am every day.

I can give you that information. We have two stores in New York, one on 57th Street and one on 6th Avenue. Both of them open at 8am every day.

Benefits

Natural conversation

No more button-presses – just a fluent back-and-forth conversation.

Natural conversation

No more button-presses – just a fluent back-and-forth conversation.

Natural conversation

No more button-presses – just a fluent back-and-forth conversation.

Resolve questions 24/7

Answer customers at any time of day, and provide resolutions outside of office hours.

Resolve questions 24/7

Answer customers at any time of day, and provide resolutions outside of office hours.

Resolve questions 24/7

Answer customers at any time of day, and provide resolutions outside of office hours.

Take action on the line

Go beyond answering simple questions by tracking and editing orders, and much more.

Take action on the line

Go beyond answering simple questions by tracking and editing orders, and much more.

Take action on the line

Go beyond answering simple questions by tracking and editing orders, and much more.

Work with your existing IVR

Built to integrate with the technology that you already use. No need to rip it up.

Work with your existing IVR

Built to integrate with the technology that you already use. No need to rip it up.

Work with your existing IVR

Built to integrate with the technology that you already use. No need to rip it up.

Want to see it in action?

Schedule a meeting with our team and we’ll show you how it could work for your brand.

Join the online shopping revolution

Join the online shopping revolution

Join the online shopping revolution