Voice AI
Voice AI
Next-generation voice AI that answers and fully resolves customer queries round the clock
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Hear it for yourself!
Listen to Holly, Holland & Barrett’s Voice Assistant as she explains delivery addresses can only be changed by cancelling an order, and then handles the cancellation for you.
Instant answers
No more waiting in endless queues to get a simple answer. Voice AI answers immediately, or can escalate to a human.
00:00:05
"Can I have an update on my order?"
00:00:10
"Yes of course, can you let me know your order number?"
Instant answers
No more waiting in endless queues to get a simple answer. Voice AI answers immediately, or can escalate to a human.
00:00:05
"Can I have an update on my order?"
00:00:10
"Yes of course, can you let me know your order number?"
Powered by Deep Integrations
Using DigitalGenius’ Deep Integrations, Voice AI can retrieve order information and update order details in the moment.
Powered by Deep Integrations
Using DigitalGenius’ Deep Integrations, Voice AI can retrieve order information and update order details in the moment.
Multi-lingual setup
Voice AI can be deployed in any language you choose, allowing a full international rollout.
Où est mon colis? 🇮🇪
私の荷物はどこですか？🇯🇵
Dónde está mi paquete? 🇪🇸
🇦🇪 أين طردي؟
Wo ist mein Paket? 🇩🇪
Where is my package?
Multi-lingual setup
Voice AI can be deployed in any language you choose, allowing a full international rollout.
Où est mon colis? 🇮🇪
私の荷物はどこですか？🇯🇵
Dónde está mi paquete? 🇪🇸
🇦🇪 أين طردي؟
Wo ist mein Paket? 🇩🇪
Where is my package?
Analytics and reporting
Full transcripts for each conversation are loaded into our platform so you can review and analyze the data.
00:00:05
What time does your New York store open?
00:00:10
We have two stores in New York, one on 57th Street and one on 6th Avenue. Both of them open at
Analytics and reporting
Full transcripts for each conversation are loaded into our platform so you can review and analyze the data.
00:00:05
What time does your New York store open?
00:00:10
We have two stores in New York, one on 57th Street and one on 6th Avenue. Both of them open at
From "Hello" to Solved, In Seconds
From "Hello" to Solved, In Seconds
Instant answers
No more waiting in endless queues to get a simple answer. Voice AI answers immediately, or can escalate to a human.
00:00:05
"Can I have an update on my order?"
00:00:10
"Yes of course, can you let me know your order number?"
Instant answers
No more waiting in endless queues to get a simple answer. Voice AI answers immediately, or can escalate to a human.
00:00:05
"Can I have an update on my order?"
00:00:10
"Yes of course, can you let me know your order number?"
Powered by Deep Integrations
Using DigitalGenius’ Deep Integrations, Voice AI can retrieve order information and update order details in the moment.
00:00:15
"Let me look up your order"
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Ecommerce
Platform
Warehouse
Carrier
Powered by Deep Integrations
Using DigitalGenius’ Deep Integrations, Voice AI can retrieve order information and update order details in the moment.
00:00:15
"Let me look up your order"
Ecommerce
Platform
Warehouse
Carrier
Multi-lingual setup
Voice AI can be deployed in any language you choose, allowing a full international rollout.
Où est mon colis? 🇮🇪
私の荷物はどこですか？🇯🇵
Dónde está mi paquete? 🇪🇸
🇦🇪 أين طردي؟
Wo ist mein Paket? 🇩🇪
Where is my package?
Multi-lingual setup
Voice AI can be deployed in any language you choose, allowing a full international rollout.
Où est mon colis? 🇮🇪
私の荷物はどこですか？🇯🇵
Dónde está mi paquete? 🇪🇸
🇦🇪 أين طردي؟
Wo ist mein Paket? 🇩🇪
Where is my package?
Analytics and reporting
Full transcripts for each conversation are loaded into our platform so you can review and analyze the data.
00:00:05
What time does your New York store open?
00:00:10
We have two stores in New York, one on 57th Street and one on 6th Avenue. Both of them open at 8am every day.
00:00:10
We have two stores in New York, one on 57th Street and one on 6th Avenue. Both of them open at 8am every day.
Analytics and reporting
Full transcripts for each conversation are loaded into our platform so you can review and analyze the data.
00:00:05
What time does your New York store open?
00:00:10
We have two stores in New York, one on 57th Street and one on 6th Avenue. Both of them open at 8am every day.
00:00:10
We have two stores in New York, one on 57th Street and one on 6th Avenue. Both of them open at 8am every day.
Benefits
Natural conversation
No more button-presses – just a fluent back-and-forth conversation.
Natural conversation
No more button-presses – just a fluent back-and-forth conversation.
Natural conversation
No more button-presses – just a fluent back-and-forth conversation.
Resolve questions 24/7
Answer customers at any time of day, and provide resolutions outside of office hours.
Resolve questions 24/7
Answer customers at any time of day, and provide resolutions outside of office hours.
Resolve questions 24/7
Answer customers at any time of day, and provide resolutions outside of office hours.
Take action on the line
Go beyond answering simple questions by tracking and editing orders, and much more.
Take action on the line
Go beyond answering simple questions by tracking and editing orders, and much more.
Take action on the line
Go beyond answering simple questions by tracking and editing orders, and much more.
Work with your existing IVR
Built to integrate with the technology that you already use. No need to rip it up.
Work with your existing IVR
Built to integrate with the technology that you already use. No need to rip it up.
Work with your existing IVR
Built to integrate with the technology that you already use. No need to rip it up.
Want to see it in action?
Schedule a meeting with our team and we’ll show you how it could work for your brand.