Build the future of customer support
"We chose DigitalGenius because we were excited about their ability to fully automate our most repetitive customer inquiry. Today DigitalGenius' AI platform is already handling 33% of all inbound customer service tickets, and over half of those are now fully resolved with zero agent involvement. It's allowing our agents to shift to a more proactive orientation. We love these results."
Marina Muniz, Head of Customer Support
At DigitalGenius, we facilitate conversations between companies and customers in the most efficient ways by developing the latest technologies. At DigitalGenius, the future is now.
We’re always seeking like-minded individuals to join our teams. We aren’t clock watchers, and we work in a highly results-driven way. You can expect full autonomy to experiment with your own ideas in a meritocratic environment.
We offer great pay and perks, as well as the proven ability to grow. Also, we offer you an opportunity toward great career progression, and to learn from some of the world’s best across all fields.
Benefits at DigitalGenius
- Competitive salary
- Generous vacation time (UK and US)
- Freedom to experiment with your own ideas
- Develop skills (no politics, no red tape)
- Great working environments in the heart of Soho, London
- Monthly team events
Open job positions
Customer Success Manager
Junior NLP Data Scientist (Remote)
Request a demo
Learn how DigitalGenius can deliver automated resolutions for your support tickets in just a few minutes. Book a demo now and we will contact you shortly.