DigitalGenius provides a proven, scalable customer service automation platform for businesses, with the ability to add value-based, end-to-end automations of repetitive and expensive tickets on top of the base platform.

Professional

DigitalGenius AI-powered Customer Service Automation Platform
Includes CoPilot Case Intelligence and Agent Assist
Track Analytics in Control Center
Proven, scalable, reliable platform with open APIs
Ability to add unlimited AutoPilot end-to-end automated resolutions, on top of base fee. (AutoPilot priced on per-resolution basis)
Training in 2 languages included
Aligned to GDPR and gold-standard security posture
Automation engine integrates with 3rd-party systems, using their APIs

Enterprise

Everything in Professional, plus:
Negotiated MSA
Platform Support for 100+ users
Unlimited language support
Complete Security Audit
Designated Customer Support Manager
AutoPilot integration with Enterprise-grade systems