Customer Service & Artificial Intelligence: A Roadmap of Value

Published 14 November 2019

5 min read

Customer Service & Artificial Intelligence: A Roadmap of Value

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On, which manufactures a line of athletic and running shoes, wanted to show its support for medical workers on the front line by offering them 50% off its classic collection in response to COVID-19. After one worker received the discount, slowly word traveled from nurse to nurse.

Press

When Swiss running shoe business On created a 50% discount voucher for health care workers, its ad-hoc offer quickly went viral and the company soon found itself overwhelmed.

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Here's how we at DigitalGenius get our OWN customers up and running, and ensure that they're using the most secure and scalable customer service automation platform in the industry.


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